Warranty Policy for Mixi Shoes

Effective Date:

At Mixi Shoes, we strive to provide high-quality products and exceptional customer service. This Warranty Policy outlines the coverage and process for any warranty claims related to the products purchased from our website, https://mixishoes.com.

Warranty Coverage

Mixi Shoes offers a limited warranty on our products against defects in materials and workmanship. This warranty is valid for 3 months from the date of purchase. The warranty covers:

Defects in materials or workmanship that affect the functionality of the product.
Issues arising from normal wear and tear, provided they are reported within the warranty period.

Exclusions

This warranty does not cover:

Damage caused by misuse, abuse, or neglect.
Normal wear and tear, including scuffs, scratches, or fading.
Products that have been altered or modified.
Damage resulting from accidents, improper care, or natural disasters.

Making a Warranty Claim

If you believe your product has a defect covered by this warranty, please follow these steps:

Contact Us: Reach out to our customer service team at [email protected] or call [Insert Phone Number]. Provide your order number and a description of the issue.
Inspection: We may require you to send the product back for inspection. Instructions will be provided on how to return the item.
Resolution: If your claim is approved, we will either repair the product, replace it with a similar item, or issue a refund based on the original payment method.

Limitation of Liability

Mixi Shoes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability under this warranty is limited to the repair, replacement, or refund of the defective product.